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Purchase terms

MacBook purchases are final sale.

Maple Frost does not offer voluntary returns or exchanges when a customer changes their mind after an in-person purchase.

Review the device in person

Customers can review the MacBook, disclosed cosmetic condition, specifications and included accessories during the appointment before completing the purchase.

No change-of-mind returns

A device cannot be returned or exchanged because it is no longer wanted, because another model is preferred or because the customer’s needs change after purchase.

Defect warranty

Final sale does not remove coverage for eligible hardware defects under the 90-day Maple Frost warranty. The battery is excluded from that conventional warranty.

Quebec legal rights

This policy does not restrict any legal warranty or consumer right that cannot be excluded under Quebec law.

Ask before purchasing

If any specification, condition detail or compatibility requirement is important to your decision, contact Maple Frost and confirm it before the in-person purchase.