Refurbished MacBook questions, answered clearly.

A refurbished MacBook is a previously owned device that has been inspected, tested, cleaned and prepared for another useful life. Cosmetic condition can vary and is shown with each listing.

Every device goes through ownership-status checks, hardware diagnostics, battery and storage checks, wireless connectivity, ports, display, keyboard, camera, microphone and speaker testing, followed by cleaning, secure data erasure and final inspection.

Yes. Activation Lock and Find My status are checked before a device is approved for sale.

Yes. Maple Frost checks for mobile device management and remote management enrolment before approving a device for sale.

Each product listing states the charger information for that specific MacBook. Confirm the included adapter before purchasing.

Battery health and cycle count are shown individually where available. Batteries are consumable components and are not covered by the Maple Frost 90-day conventional warranty.

Excellent indicates very light signs of use, Very Good indicates minor scratches or marks, and Good indicates visible cosmetic wear. These approved grades describe appearance; every listed device remains fully functional and tested.

Yes. Each eligible refurbished or pre-owned Mac sold by Maple Frost includes a 90-day warranty for covered hardware defects. Batteries are excluded from this conventional warranty, without limiting rights that apply under Quebec law.

No. Maple Frost currently sells MacBooks in person only and does not offer shipping or delivery.

Sales are completed in person by appointment in Montréal and the South Shore, including Longueuil, Brossard, Boucherville and surrounding communities. Contact Maple Frost to confirm availability and arrange the meeting details.

Maple Frost does not offer voluntary returns or exchanges for a change of mind. This does not limit the 90-day defect warranty or any legal right that cannot be excluded under Quebec law.

A trade-in program has not been confirmed. Contact Maple Frost to ask about current options.

Open a product listing and use the availability or enquiry link to contact Maple Frost. This catalogue does not process online payments or checkout.